Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we (Medika Web) collect, use, and protect your data when you visit our site or contact us. We are the data controller under GDPR and the 'business' under CCPA/CPRA.
1. Information we collect
- When you submit the contact form, we collect your name, email, practice type, and message.
- Our hosting provider logs limited technical data (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use tracking cookies. See our Cookie Policy for details.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: operating the site, securing it, and responding to enquiries.
- Legal obligation: retaining/disclosing data as required by law.
4. Who we share data with
We use trusted providers who act on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivery of contact-form emails to us.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients. Data may be processed in the EU/US with safeguards like EU Standard Contractual Clauses.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you may access, rectify, erase, restrict, or object to data processing, and request portability. You may also lodge a complaint with your local authority.
8. Your rights (California — CCPA/CPRA)
California residents may request details of collected data, deletion, correction, or opt out of 'sale'/'sharing'. We do not sell or share data and will not discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legally required timeframes.
10. Changes to this policy
We may update this policy. The 'last updated' date reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com